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For your reference, we have included the original job posting below.
Customer Service / Inbound Sales
Job Number:
26548603
Company Name:
Personified
Job Location:
Austin, TX US
Job Categories:
Sales & Sales Management Customer Service
Minimum Education:
High School Diploma
Customer Service / Inbound Sales
Categories: Customer Service Management, Customer Service Support, Sales Management, Sales Representatives, Sales Support
Description
We are on the hunt for smart, outgoing people in the Austin, TX market. Come join our family! The Progressive Group of Insurance Companies has always lived up to its name by being one step ahead of the insurance industry, and finding new and affordable insurance solutions. We began in 1937 with the first drive-in claims office, became the first to introduce reduced rates for low-risk drivers, and then changed the insurance shopping experience by offering comparison rates on the Web. Job Description:
As a Customer Service / Inbound Sales Rep, you may work with a headset, but its your mindset that makes you most valuable. You are courageous, respectful, and customer-focused. Join us in redefining what it means to assist people with a customer service driven, sales-minded disposition. Use your ability to make real connections with potential clients to help us provide an exceptional buying experience.
If youre comfortable in a highly enthusiastic environment that gives you the chance to talk to people all day long, spend 90 percent of your time handling telephone calls from prospective and existing customers regarding insurance rates and policies then becoming a Customer Service / Inbound Sales Representative is the role for you! Providing world class service to our potential clients countrywide, our representatives must possess the following:
High School diploma or equivalent Minimum 2 years of post secondary education or 2 years work experience in a complex customer service environment 1 year of sales experience and a thorough understanding of sales techniques, including up-selling and overcoming objections Proficient in computer window-based programs with excellent navigational skills Excellent communication and customer service skills Licensed position: P & C training will be provided Bilingual: English/Spanish a plus Benefits:
A bonus program based on the companys performance Comprehensive benefits (medical, dental, vision, etc) Casual dress and a great culture On-site clinical care, cafeteria, and fitness center Paid training Ongoing training and career advancement A 401K with a 6% company match Start Dates: September 2010 Training Schedule: Monday, Tuesday, Friday and Saturday, 8:00 AM - 7:00 PM Schedule (after training): FlexibleSchedule 4 x 10 or 5 x 8 schedules available Required Days: Monday, Friday, Saturday, plus one or two additional days Start times available between 8:00 AM - 12:00 PM
Our people help make us a successful, energetic, forward-moving organization. Time after time, we have turned the insurance industry upside down through our innovative services and use of technology. This is part of why we are continually ranked as one of Business Weeks Best Places to Launch a Career. We have a strong record of investment in training and development for all employees, as well as the stability of a company that does business the right way with solid core values.
Find out what its like to be a part of this exceptional group of collegial yet competitive individuals. Explore your Progressive side at . Once you complete your profile, you will be able to monitor your status in the hiring process by logging back into your candidate account at any time! A representative from our National Employment Team will be in touch if you are under consideration. Equal Opportunity Employer, M/F/D/V.
