Acct Exec-Small Business Sales
Bachelor's Degree or equivalent work experience preferred
• 1-3 years outside sales experience preferred
• Excellent prospecting, cold-calling and customer service skills
• Professional solution-based selling and account management skills
• Effective negotiating and closing skills required
• Demonstrated ability to create sales proposals and to acquire small multi-unit accounts
• Excellent planning and forecasting skills along with knowledge of account development strategies
• Knowledge of Cellular industry products and services desired
• Excellent interpersonal, written and oral communication skills
• The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision.
• Effective use of PC including Microsoft Office required
• Must have valid driver's license, good driving record and proof of insurance****This position is for a territory on the upper Eastern Shore of Maryland (Cambridge, Easton and Centreville MD). Applicant should live near or in territory****
This outside sales position is responsible for prospecting and engaging new business with small business accounts to grow market share as well as further penetrate existing business accounts. Promote Verizon Wireless products and services through solution-based selling and position Verizon Wireless as the market leader in the Wireless industry
1. Sales Results: Meet and exceed monthly sales quota objectives by acquiring and retaining the accounts of small businesses. Generate new business in assigned territories through prospecting, cold calling networking and generating leads and referrals. Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories. Negotiate and close deals
2. Customer Retention: Provide follow-up training for new customers, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues. Maintain and grow existing customer base and manage churn.
3. Ordering Processing and Reporting: Fully utilize all sales force automation, funnel management and prospecting tools. Responsible for completing contracts and report-generation including tracking and forecasting reports.
4. Training / Meetings: Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Represent company at trade association meetings to promote Verizon Wireless and increase presence in the community by developing relationships through chambers of commerce.
All other duties as assigned.
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