Apprentice-Business Accounts
Bachelor's Degree or equivalent work experience preferred.
Experience in sales with business accounts required.
An established track record in direct outside wireless industry sales preferred.
Familiarity with billing systems and order entry systems with knowledge of EWI profiles and SFA preferred.
The ability to work well multi-tasking with minimal supervision.
Excellent interpersonal, written and oral communication skills.
Effective use of Microsoft Office to include Word, Excel, and PowerPoint required.
Effective negotiation and closing skills required.
Must have valid driver's license, good driving record and proof of insurance.
Previous successful quota bearing sales experience required.
Successful VZW sales experience preferred.
Strong knowledge of Wireless Data es Results: Generates leads and prospects new business as well as creates new service opportunities with the existing customer base. Carries ""paper"" quota"" for 100% completion of all sales related tasks which are quantifiable, i.e.: prospecting and new appointments.
Customer Retention: Provide follow-up training for new and existing customers, handle equipment issues, trouble-shooting, perform rate plan analysis, explain billing and interact with Support Center on customer service issues. Provide pre-sale and post-sale support. Coordinate seminars, trades shows, customer on-sites and attends events when required. Maintain and grow existing customer base and manage churn.
Order Processing and Reporting: Fully utilize all sales force automation, funnel management and prospecting tools. Work with support center to fulfill orders, activate lines and procure equipment. Responsibilities also include tracking sales and generating reports.
Training /Meetings: Continuously update knowledge of wireless products, services and industry trends. Participate in training opportunities on products and services and attend sales meetings. Represent company at trade association meetings to promote Verizon Wireless and increase presence in the community by developing relationships through chambers of commerce.
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