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Requirements At AT&T Business Solutions (ABS), we have a reputation for communicating powerfully and we use all types of communication to get the job done.
AT&T Business Solutions is one of the world's leading providers of advanced IP-based business networking, mobility and managed applications solutions. We serve more than 120,000 enterprise and wholesale customers on six continents, including all of the Fortune 1000 Companies, as well as the needs of the Small Business Markets and State and Federal Government agencies. Companies and organizations with the most complex networking and communications requirements in the world look to our powerful global IP backbone network, extensive portfolio and expertise to help them increase business velocity by making them more productive, collaborative, competitive, and cost-effective.
The Technical Sales Consultant is a tier 1 technical resource whose primary responsibility is to support AT&T sales team and their clients to determine, design and present the right networking/cloud solution based on the customers requirements. Participates in joint sales calls with the Sales Teams and other technical resource partners. Responsible for consulting with customers in solutioning and supporting company products and systems. Provides technical support in sales presentations, product demonstrations, and design specific to the client's environment. Responds to customer inquiries concerning
services, and network and application performance. Understands, develops and delivers systems/applications solutions to customers business, information, technical and educational needs. Follows both standard & unique non-standard design practices and procedures in analyzing situation or data from which answers cannot be readily obtained. Provides the technical interface to Tier III resources for complex matters requiring deep technical expertise. Strong knowledge of MPLS, Ethernet, VoIP, and Security technologies as well as
routing protocols such as BGP and EIRGP. Incumbents have a full, working knowledge of AT&T's Data/IP/Cloud/Mobility products and services. Seasoned in-depth knowledge of functional/process area. Strong presentation and communication skills required, while sales background is not required. Creates presentations, technical papers and written responses to customer
documentation such as RFPs and email. Typically viewed as the single point of technical validation and must demonstrate strong teaming skills.
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
Qualifications
Required Skills and Experience:
Minimum of eight to twelve years in the telecommunications and/or network engineering
Seven or more years of previous sales engineering and/or technical sales consultation experience
Exceptional corporate presentation, and relationship-building skills
Strategic thinker with sales intelligence, a strong presence and the ability to create, influence, and drive customer vision
Effective writing skills; ability to support the development of technically focused, solutions-oriented sales proposals
Highly motivated and self-directed with the ability to work well both independently and as proactive team member
Demonstrated ability to translate business requirements into technology based solutions
Extensive working knowledge of AT&T company products and services
In-depth knowledge of functional/process areas
Strong communication skills to collaborate with internal cross-functional organizations and customers
Excellent customer communications, interaction and presentation skills are required.
Must be a team player, who is self-motivated, organized and pays strict attention to detail
Strong analytical and problem solving skills
Valid driver's license in the state of employment and insurance
Pass required sales and data assessments
Ability to travel as needed
Desired Skills, Experience and Education:
Twelve or more years experience in a similar position within the same industry
Proven ability to work with wide range of organizations and extended teams
