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Comcast, founded in 1963, has grown into one of the world's leading communication and entertainment companies - focused on broadband cable, commerce and content. Comcast Cable is the country's largest provider of cable services, and has expanded to digital services, faster Internet and IP-enabled phone service, and innovative programming - over 250 cable channels, including popular channels like - E!, Sportsnet, Exercise TV, The Golf Channel and more.
Comcast connects with more than 24.7 million cable customers, 14.1 million high-speed Internet customers and 5.2 million voice customers - providing top consumer products and services in three key areas: video, digital cable, VOD, HD and DVR; online; and voice. We strive to be the company customers look to for the products and services that connect them to what's important in their lives.
Position Summary:
This exciting new position will play a key role in the growth and expansion of business services and product offerings at Comcast Business Services. The individual in this role is primarily responsible for the sale of Comcast Internet, High Capacity Data, Video, and Voice based services to mid-size and large businesses. Working as part of a team, this individual will be responsible for driving sales using an array of prospecting activities, and will design and deliver live sales presentations to prospective business clients. This role will develop relationships with individual businesses and the community, and will position the Comcast brand as key components of the sales strategy, and in keeping with Comcast's touchstones. Ongoing cultivation of relationships with customers after the sale is closed will be critical to ensure ongoing satisfaction with Comcast and its products.
Core Responsibilities:
Sell Comcast Commercial Internet, High Capacity Data, Video and Voice services to mid-size and large businesses. As part of sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
Develop sales territory, including cultivation of local business partnerships and organizational affiliations. Actively generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships Actively seek ways to promote and position the Comcast brand within territory.
Retain customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintain and build customer relationship to drive customer retention, working with internal teams to ensure our operational efficiencies and service levels meet and exceed customer expectations.
Maintain accurate and quality sales records and prepare sales and activity reports as required. Adherence to all company standards and business professionalism. Punctual, regular, and consistent attendance. Perform other duties as assigned.
Required Skills: Requirements for Hire:
Proven track record of sales, including five or more years of business-to-business outside sales experience. Proven track record of success in telecommunications sales preferred Preferred experience with following: Internet Technologies, Functionality & Services. Voice Network Technologies (including VoIP). Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN). Business Continuity/Disaster Recovery concepts.
Self starter with excellent time management and business sales skills. Excellent verbal and written communicator, with strong presentation skills. Strong persuasive abilities and negotiating skills. Results driven with focus on goal achievement Strong customer service orientation with excellent follow up Technical aptitude and strong knowledge of computers and the Internet Proficient in MS Excel, MS Word Must be a team player, able to handle ambiguity, anticipate and react to changes quickly in a fast paced environment. 60%+ out of the office meeting with customers; must have a reliable transportation and valid driving license with excellent driving record.
Education Level: Bachelors Degree preferably in Business or Sales and Marketing, or the equivalent in work experience.
Compliance: Comcast is an EEO/AA/Drug Free Workplace.
Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
