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As a Sales Associate at Macy's, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back time after time. You will become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, advanced product knowledge, meeting hourly selling and Stars Rewards credit program standards and building quality customer relationships that result in increased sales and repeat business. In addition, you will work as part of a team to meet individual, department and store objectives. Based upon your results, opportunities for career advancement can be endless!
This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.
Key Accountabilities:
Customer service priority and selling priority
Teamwork oriented with the ability to work in a learning environment
Drive to meet and exceed performance expectations
Strong sense of pride and responsibility for the maintenance of department areas
Skills Summary:
Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
Ability to meet or exceed sales, customer service and loyalty program standards
Ability to communicate effectively with customers, peers and management
Ability to handle physical requirements to accomplish daily responsibilities
Ability to work a flexible schedule, including morning, evening and weekend availability
Adhere to Loss Prevention control and compliance procedures
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
