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For your reference, we have included the original job posting below.
Macy's Herald Square, New York, NY: Shiseido Training Manager
Job Number:
37609465
Company Name:
Macy's
Job Location:
New York, NY US
Job Categories:
Sales & Sales Management Customer Service
Macy's Herald Square, New York, NY: Shiseido Training Manager
Overview:
As a Cosmetics Training Manager, you will lead the management and development of a team of beauty advisors. Your superior selling skills and customer service will be used to enhance both your team and client relationships. World-class training and development will further enable you to advance your business, leverage product knowledge, and expand the skills of your team.
Key Accountabilities:
Drives daily business goals and selling initiatives while displaying prompt, courteous, knowledgeable and professional customer service.
Take initiative to present and sell merchandise in a professional and proficient manner through product demonstrations.
Proactively seek complete and accurate information on the features and benefits of the product line.
Train, coach, and develop a staff of beauty advisors to achieve their personal productivity and Company goals and objectives.
Leader in promoting excellence in customer service skills within Beauty Advisor staff.
Coach and monitor the progress of Beauty Advisors utilizing Clientele systems.
Educates Beauty Advisor associates on current selling methods to maximize productivity.
Cultivates an environment of elevated selling skills pertaining to basic, GWP, and Event business.
Responsible for all phases of new Beauty Advisor orientation and certification.
Establish and grow a personal and counter client registry file, per Company and Vendor standards.
Support selling effort by maintaining department through stock replenishment and good housekeeping procedures.
Assist with planning, preparing and executive Events.
