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For your reference, we have included the original job posting below.




Macy's The Oaks, Thousand Oaks, CA: Assistant Store Manager


Job Number:43889385
Company Name:Macy's
Job Location:Thousand Oaks, CA US
Job Categories:Sales & Sales Management
Customer Service


Macy's The Oaks, Thousand Oaks, CA: Assistant Store Manager

Overview:

As an Assistant Store Manager, you will drive sales and selling with a focus on My Macy's. You will direct all activities related to selling & service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions for a multi-million dollar portion of the store, as well as assisting the Store Manager in the store-wide execution of these activities. You will be responsible for the training, coaching and the development of a team of Executives. This position leads to a Store Manager or District Merchant position.
Key Accountabilities:

Sales
  • Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities
  • Lead the push toward selling through coaching, follow-up and recognition
  • Ensure Executive team adheres to report processes; support action plans focusing on deficient areas
  • Support the My Macy's process by communicating merchandise needs to District Merchant and Planning team
  • Ensure merchandise presentation, sales and event set-up, sizing, pricing and signing standards through direction of Executive team
  • Ensure consistent attendance among staff and compliance during weekend hours
  • Coach Executive team to motivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts
  • Take a leadership role in delivery of all Company initiatives; clearly communicate objectives and priorities to team
  • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented
  • Assume total store leadership in absence of Store Manager and partner in the strategic planning of short and long term goals

Customer
  • Coach Associates and Executives to consistently deliver selling behaviors resulting in high customer engagement
  • Coach Sales Managers to actively coach their Associates utilizing the weekly Associate Scorecard metrics and engaging with Associates through formal & informal observations by focusing on selling behaviors
  • Review and utilize all scorecards, including Selling Area Scorecard, and Associate observations; provide feedback to Sales Managers and identify areas of opportunity
  • Celebrate and recognize selling successes and coach Associates and Executives to improve selling performance
  • Ensure executive presence and appropriate coverage throughout the store
  • Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment

People
  • Recruit and select a team of qualified selling focused Executives; build a bench for future advancements & promotions
  • Ensure all required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires
  • Build a recognition culture by executing the Macy's recognition program through energizing, engaging storewide rallies
  • Actively fill open positions prioritizing internal Associates in Commission, Specialist and High Level selling areas
  • Ensure Sales Managers are conducting weekly meetings with Sales Associates
  • Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction
  • Utilize review process as a tool for Executive talent development, promotion and advancement
  • Monitor and address performance issues on a timely basis
  • Lead team to support giving back to the local community helping create stronger, healthier places to live and work
Skills Summary:
  • A minimum of 5-7 years of retail management experience
  • Strong leadership profile and negotiation skills
  • Highly organized and able to adapt quickly to changing priorities
  • Ability to work well with all levels of management, build partnerships and direct teams
  • Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
  • Demonstrated ability to empower and develop a team of Executives
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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