Microsoft Lync Consultant

Microsoft Lync Consultant

About Dell Associates

Our client, Dell, is one of the largest multinational information technology corporations and is a premier provider of computers, storage, servers and IT services worldwide, enabling customers to build their information technology and Internet infrastructures.  Whilst providing exceptional products and technology solutions, Dell also offers their customers the opportunity to have the solutions installed as part of their service.  This can be done either as a fully integrated approach with the customers  IT team, or by taking on the full responsibility to implement and install the products; leaving the customer to concentrate on their day to day business.

The Dell Associates program brings together a community of professional IT contractors who work on Dell assisted projects throughout the United States.  Our opportunities range from one-time deployment roles to multi-year on-site engagements and are ideal for contractors who want to build on their experience across a wide range of IT products with the flexibility of project by project opportunities.

Microsoft Lync Engineer (Consultant level resource) responsible for troubleshooting current issues in Lync Environment. Packaging upgrades to the Lync client, scheduling for deployment. Provide guidance on how to improve current infrastructure with relation to Group Chat, Presence, Video and Audio features as well as unified messaging. Also will be expected to lead infrastructure expansions as the Audio and Video messaging features become more widely used throughout our clients business.

Minimum of five (5) years of experience designing and deploying OCS / Lync solutions to include configuration and implementation of Exchange, Active Directory, Lync, Voice technology and virtualizations.

• Intimate working knowledge on how to size, scope and position Lync 2010 solutions
• Voice technology working knowledge (PSTN, PBX and Gateway devices)
• Server Virtualization – Knowledge of virtualization requirements for Lync deployments
• OCS 2007 R2
• Windows 2008 Clustering
• Knowledge of deploying Microsoft TMG Reverse proxy function.
• The ability to define Microsoft SQL server deployment requirements for a solution
• The ability to effectively manage Active Directory resources
• The ability to manage TCP/IP networks, including DHCP, DNS, and WINS
• LUN design requirements for SQL deployments
• Oversee day to day execution of tasks
• Excellent oral and written communication skills - provide concise delivery status, schedule progress and milestone attainment,

• Excellent customer service, communication, problem solving, time & project management, and technical writing skills required

• Ability to work as part of a team or independently
• Sense of urgency when deploying IT solutions and follow-up paperwork
• Able to implement product features and functionality requests on behalf of customer
• Ability to analyze, communicate and resolve problems
• Ability to provide porting/migration assistance and general system administration
• Manage escalations to ensure timely and high quality resolution of all issues

• Experienced working with senior level IT decision makers within an organization
• Ability to provide ongoing knowledge transfer and direction to subordinates
• Experience in designing IT solutions to address business needs, while maintaining sight of the technical validity and supportability of the solution
• Excellent ability to design and implement product features and functionality
• Experience in porting/migration and general infrastructure consulting
• Deliver guidance in the form of prototypes, whitepapers, and test results