Senior Manager, Retailer Engagement

Senior Manager, Retailer Engagement

PayPal is rapidly expanding its convenient checkout solution beyond the web and mobile devices. Our goal is to provide customers the best payments experience however, wherever, or whenever they want to shop. This includes enabling payments in retail stores at the point of sale (POS). The Market Development team works on the development of the market development strategy and foundational elements of the go-to-market plan for POS to aid the company in achieving its POS merchant acquisition and financial targets. Responsibilities of the Senior Manager, Retailer Engagement would include:

• Understand the features and value proposition of the POS product. Ensure the delivery of POS product information and training to account managers and relationship managers
• Act as the primary point of contact for relationship managers and account managers into the POS BU
• Synthesize relationship manager and account manager feedback from merchants into recommendations for the product strategy team on product needs and to the sales team on sales strategy
• Help to develop the sales strategy for each of the key merchant verticals, including vertical-specific products and programs
• Partner with marketing to develop sales materials for the POS sales team
• Assist the sales team, relationship management team and account management teams in their work with the legal, finance, risk management, merchant underwriting and compliance teams to resolve merchant specific escalations.

• Strong strategic orientation and tactical business sense
• Entrepreneurial attitude with strong leadership and problem solving capabilities
• Strong collaborative skills and a team-oriented focus
• Strong presentation skills, written and verbal
• Ability to work well and be adaptable in a constantly changing environment
• Demonstrated ability to think creatively and innovatively
• Fun, highly energetic personality; great team player