Tier II Sales Agent
Liberty Bell Telecom is an independently managed subsidiary of DISH Network, and offers bundled Phone, Internet, and TV services from its offices just west of downtown Denver.
DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we?ve been the ideal workplace for people with adventurous spirit and creativity, smart risk takers and aggressive winners - all those for whom the status quo just isn?t enough. Our Fortune 250 Company continues to define the curve in television entertainment. We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus. Come explore the big picture with us!
Intelligence. Creativity. Innovation. These are the things you?ll find at DISH Network, the pioneer in television entertainment. We offer individualized career paths for dynamic, talented individuals who are ready to be rewarded and recognized. It?s our way of giving back to exceptional people who have kept us at the forefront of our industry.
We are seeking individuals who have a strong desire to be best in class at what they do. Our Tier II Sales Agents are responsible for handling complex sales transactions to ensure our customers receive the service package that best fits their individual needs. If you are committed to providing an excellent sales experience to our customers, please determine if your qualifications and experience match those listed below.
· Provide an exceptional sales experience to our customers at all times.
· Manage escalated and complex sales orders ? consumer and business.
· Ability to access multiple system tools and interpret and clearly convey service offerings.
· Employ sound judgment and integrity throughout the sales process.
· Utilize personal discretion when dealing with business practices to ensure quality sale is made.
· Track and perform continuous follow-up with prospective customers throughout the sales process.
· Ability to learn and retain changing offers and promotions.
· Ability to effectively communicate current customer offer and close sale.
· Outbound selling as required.
· Minimum of two years inbound and/or outbound sales experience.
· Proven success in closing sales over the telephone.
· Ability to understand complex issues with both linear and creative thought processes.
· Attention to detail.
· Understanding of telecom, broadband, and satellite TV industry preferred.
· Working knowledge of Microsoft Office programs: Work, Excel, and Outlook.
· Excellent verbal and written communication skills.
