Why You're Asked "How Do You Deal with Unreliable Colleagues?" During the Job Interview

Julie Shenkman
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Job interviews are full of common, yet tricky questions designed to assess your skills, personality, and ability to work within a team. One question that often catches candidates off guard is: "How do you deal with unreliable colleagues?" While it may seem like a test of your patience, employers ask this question for several important reasons. Understanding why it’s asked and how to answer it effectively can set you apart as a strong candidate.

Why Employers Ask This Question

1. To Assess Your Problem-Solving Skills

Every workplace has challenges, and unreliable colleagues can be one of them. Employers want to see if you have a proactive approach to resolving issues rather than simply complaining or avoiding them. Your answer can demonstrate whether you take initiative and find solutions to workplace challenges.

2. To Gauge Your Teamwork and Collaboration Abilities

The ability to work well with different personalities is a key soft skill. Your response helps employers determine whether you can maintain professionalism and teamwork even when faced with difficulties.

3. To Understand Your Conflict Resolution Style

Workplace conflicts are inevitable, but how you handle them matters. Employers look for candidates who can navigate tricky situations diplomatically, communicate effectively, and find ways to maintain productivity without escalating tensions.

How to Craft a Strong Answer

Now that you know why the question is asked, here’s how you can craft a thoughtful response:

1. Stay Professional and Positive

Avoid badmouthing past coworkers or sounding overly frustrated. Instead, focus on how you maintain professionalism and work towards a solution.

2. Highlight Communication Skills

Mention how you use clear and direct communication to address issues with unreliable colleagues. For example, if a teammate is consistently missing deadlines, you might check in with them to offer assistance or clarify expectations.

3. Showcase Your Adaptability

Employers value flexibility. Share an example of how you adjusted your approach to ensure the team’s success, such as redistributing tasks or setting clear follow-ups to keep projects on track.

4. Demonstrate Problem-Solving

Provide a real-life example of a time when you successfully navigated a similar situation. For instance, if a coworker frequently skipped meetings, you might have taken notes and followed up with them to keep them informed.

When interviewers ask about dealing with unreliable colleagues, they’re not just looking for a simple answer—they want insight into how you handle workplace challenges. By staying professional, emphasizing communication, and demonstrating problem-solving abilities, you can turn this question into an opportunity to showcase your strengths. Approach it with confidence, and you’ll leave a positive impression on your interviewer!

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