RELX INC • Maryland Heights, MO 63043
Job #2677457071
Account Manager
Would you like to be part of a dynamic, interconnected sales team?
Are you passionate about building successful client relationships?
About our Team
We are a team of dynamic, enthusiastic B2B sales professionals with a passion for highereducation and improving the training and education experience of nursing andallied health students.
About the Role
The Private Sector Account Manager works in tandem with a Field Sales Executive onretention activities and developing customer relationships. Using solutionbased selling techniques, the Account Manager will identify customer needs anddemonstrate the full value of the Elsevier suite of products.
Responsibilities
Supporting sales representative in a high-paced environment by delivering excellentcustomer service, product presentations and preparing annual reports
Negotiating and communicating with internal and external stakeholders at all levels
Maintaining and supporting adoptions of a print/digital portfolio by your customersfollowing implementation
Acting as a trusted advisor to higher education and C-suite professionals by providingin-depth product insight, support and guidance relating to the curriculum
Tracking contract renewal status, sales pipeline, leads, and sales cycle using Salesforce to achieveterritory quota
Managing student portals, customer ordering systems, and renew custom packages incoordination with sales representatives
Requirements
Possess prior experience with account management/customer retention/customer engagementexperience in higher education publishing and/or healthcare sales
Demonstrate a passion for driving customer satisfaction
Demonstrate effective verbal and written communication skills
Possess experience with customer engagement and driving customer adoption
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: ~~~ , or please contact ~~~.
Please read our Candidate Privacy Policy (~~~) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.
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