• Account Manager

    Consolidated Electrical Distributors Salt Lake City, UT 84190

    Job #2462326457

  • Summary

    Job title: Account Manager

    Job ID: ~~~

    Department: Salt Lake Division

    Location: UT-Salt Lake City



    We are looking for an Account/Project Manager to own multiple customers' books of business, ensure customer satisfaction, and provide sales support. The ideal candidate is customer-obsessed, organized, and has the ability to be both detail-oriented and work with a sense of urgency. Someone who is proactive, shows initiative, and is excited to be empowered and included in business goals/plans will have ample opportunity for growth within the organization.

    Reports to: Branch Manager

    Minimum Qualifications:

    • Previous customer service and/or administrative experience (1+ years strongly preferred) - retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well

    • Computer proficiency is required

    • Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential


    • Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency

    • Must have stellar communication skills, both written and verbal

    • Must be organized, possess strong problem-solving skills

    • Must show initiative, self-motivation, perseverance

    Preferred Qualifications:

    • Bachelor's degree in related field

    • OR 2 years industry experience

    Working Conditions:

    Conditions vary and will include warehouse, office and external environments. Activities will include lifting, sorting, standing, possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel - both by car and by air.

    Supervisory Responsibilities: Yes

    Essential Job Functions:

    • Proactive customer account management: Account/Project Manager will be assigned specific customer accounts and will be accountable for those customers having a consistently positive experience with Company every day.

    • Write up customer orders, engage in pricing and availability discussions.

    • Create processes and strategies to help customers stay organized and informed, and to make it easy for the customers to provide forecasting for their upcoming needs.

    • Engage in ongoing learning and training in solar equipment to give customers advice on products and product alternatives.

    • Provide insight into purchasing decisions for the Company team based on conversations with customers and a well-established customer relationship.

    • Provide customer service to walk-in retail customers; handling cash/credit sales transactions.

    • Telephone sales support - answer customer questions, take orders, give directions, route calls, take messages.

    • Prepare/pick sales orders in support of the warehouse team.

    • Give input on marketing, events and broader customer communications; update lobby displays and stock literature in showroom.

    • Other duties as assigned

    CED is an Equal Opportunity Employer - Disability | Veteran

    Other Compensation:

    The following additional compensation may be applicable for this position:

    • Profit Sharing


    Benefits available for this position are:

    • Insurance - Medical, Dental, Vision Care for full-time positions

    • Disability Insurance

    • Life Insurance

    • 401(k)

    • Paid Sick Leave

    • Paid Holidays

    • Paid Vacation

    • Paid Parental Leave