Polaris Industries • Temecula, CA 92589
Job #2684831394
Store Manager
The primary purpose of this position is to manage a 4 Wheel Parts Performance Centers retail location (including Service Department) and maximize all financial opportunities. Frequent independent judgments are essential. 4 Wheel Parts also requires that all employees perform all tasks in a safe manner consistent with Company policies.
Key Responsibilities
Provides customer service;
Responsible for Company signing Compliance standards (including Service Department);
Reacts with urgency to changing sales opportunities;
Ensures implementation of monthly display packets;
Communicates current market trends to employees;
Communicates the competitor's activities in the specific market area to Regional Manager;
Ensures compliance with the standards for fixture usage and maintenance;
Ensures compliance to the stockroom (warehouse) standards;
Responsible for Service Department Compliance standards (Eye Protection);
Ensures compliance with the Company dress code policy (including Service Department);
Participates in mandatory training programs;
Ensures employee participation in mandatory training programs (including Service Department);
Interviews and hires; explains employee benefits; conducts employee performance appraisals, processes terminations;
Sells merchandise to Customers, teaches/ demonstrates selling skills;
Takes appropriate action on cashier proficiency and related reports;
Ensures compliance with labor agreements, when applicable;
Ensures compliance to quality ordering functions;
Follows up on overstock/under stock conditions to ens ure ordering system integrity;
Follows Company policies for freight receiving and freight stocking standards;
Maintains an awareness of daily/weekly sales and takes appropriate action ;
Ensures the condition of the facilities are being maintained (including Service Department);
Reviews, analyzes and takes appropriate action on all financial reports;
Ensures the Company assets are protected;
Ensures control of expenses;
Reviews Profit and Loss results with Regional Manager;
Responds to verbal and written Customer comments/complaints/requests;
Ensures daily and weekly time and attendance functions are completed;
Ensures appropriate action is taken on all maintenance/repair needs (including Service Department);
Prepares store for physical inventory;
Complies with defective merchandise handling procedures are followed;
Follows Company policy for freight shipping;?
Additional Management functions as assigned;
Supervisory Responsibilities
This position directly supervises subordinate supervisory personnel (Assistant Manager) and non-supervisory personnel and carries out supervisory responsibilities in accordance with 4 Wheel Parts policies and applicable laws. Responsibilities include interviewing, hiring, training, directing, rewarding, disciplining employees, appraising employee performance, resolving complaints, terminations.
Minimum Requirements ?
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals;
Ability to write routine reports and correspondence;?
Ability to speak effectively to both employees and Customers;
Ability to read, write and speak English fluently;
Ability to calculate figures and amounts such as discounts, commissions, percentages and interest;
Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form;
Ability to deal with problems involving several concrete variables in standardized situations;
Commitment to providing Customer service that makes our Customers want to shop with us again;
Ability and willingness to move with purpose and a strong sense of urgency;
Ability to work weekends on a regular basis;
Ability to preserve confidentiality of information;
Accuracy and attention to detail;
Ability to organize and prioritize a variety of tasks/projects;
Familiarity with industry/technical terms and processes;
Ability to work within set time frames and fixed deadlines;
Physical Demands
Walk up to 5 hours without a break; up to 12 hours a day
Talk and hear
Use hands to finger, handle and/or feel objects, tools or controls
Lift up to 50 pounds up to 3 feet and carry for a distance of 500 feet
Push up to 25 pounds for a distance of 3 feet
Pull up to 25 pounds for a distance of 3 feet
Frequently required to do the following activities:
Dynamically stand up to 5 hours without a break; up to 12 hours a day
Reach up and out with hands and arms
Lift up to 50 pounds up to 4 feet and carry for a distance of 500 feet
Operate machinery?
Occasionally required to do the following activities:
Sit up to 2 hours without a break; up to 8 hours a day
Climb stairs and/or ladders
Balance
Twist upper torso
Stoop, kneel, crouch, and/or crawl
Lift up to 100 pounds up to 3 feet and carry for a distance of 3 feet
Rarely required to do the following activities:
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