Application Engineer (Industrial Automation)

As an Application Engineer, you will be responsible for partnering with sales and manufacturers to provide technical expertise regarding applications of products/services. You will answer questions and demonstrate how product offerings and services can solve customer problems and create sales opportunities to promote and reinforce the business image as a total solutions provider. You will quote and manage orders for equipment and services sold for key manufacturers.

Responsibilities:

• Provides technical expertise as a specialist for product solutions to existing vertical customers, Outside and Inside Sales Representatives.

• Conducts detailed product demonstrations and supports pre-sale activities.

• Targets new retrofit customers and projects utilizing product solutions benefits and contractor/turnkey partnerships.

• Specifies products to meet customer requirements and needs, recommends inventory of products, and provides quotations working through existing manufacturers and in support of branch representatives.

• Provides quotes to customers including public bid documentation, bid and performance bond documentation and management of orders through delivery and collection.

• Partners with Purchasing and Regional Management to suggest inventory and manage price levels for all retrofit projects based on category objectives and supplier preference.

• Develops and maintains relationships with vendors and customers, focusing on key agents and serving as liaison for technical product manufacturers to the field.

• Trains and assists sales staff with product familiarity, new product development, related product technology, and sales skills.

• Manages customer cases on product installation, configuration, and troubleshooting.

• Performs equipment commissioning/testing, project engineering/design and engineering product assembly.

• Provides on-going training and support regarding purchased controls, application, and equipment, prior to and after installation has been completed.

• Conducts presentations for customers, consultant, fellow associates, conferences, and meetings on product-related topics.

• Provides customer support to include answering customer questions and addressing concerns. Ensures all cases are resolved or escalated to appropriate resources.

• Leads and participates in presentation of company products, services and capabilities at industry trade shows and conferences.

Qualifications:

• Bachelors Degree - Engineering or related field required; Master's Degree preferred

• 3 years required, 5 years preferred of experience in networking and infrastructure sales in medium or large company

• 3 years required, 5 years preferred technical experience using networking and infrastructure products

• Demonstrated skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data

• Ability to work independently and to solve difficult but not complex issues

• May provide general guidance/direction to or train junior level support personnel or professional personnel

• Ability to travel 25% - 50%

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

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