Business Account Manager **Must Relocate to U.S Virgin Islands**

About the Company
Viya is a telecommunications company owned by ATN International (NASDAQ: ATNI) providing a full suite of telecommunications and entertainment services in the U.S. Virgin Islands. Acquired in 2016 by ATN, Viya’s family of services, for both the business and residential markets, include wireline and wireless voice service, fixed and mobile broadband and cable television service offered over a hybrid fiber-coaxial wireline network and a state-of-the-art 4G LTE wireless network serving St. Croix, St. Thomas, and St. John. Launching in mid May 2024 Brava by Viya is a B2B segment committed to simplifying how companies do business by streamlining technology and delivering solutions that help them evolve and adapt to any state of their business journey. With a completely different approach to providing solutions, this new business arm is bringing four components: Brava Synergy, Brava Connect, Brava Cloud, and Brava Stronghold, all dedicated to proactively protect business, support collaboration, enhance their performance, and manage their network while providing access to internationally recognized solutions tailored to their market.

General Purpose and Scope
The Business Account Manager is responsible for prospecting and targeting sales opportunities within Small and Medium Sized accounts, catering to both existing clients and potential leads. This role entails identifying client needs, proposing tailored solutions, and closing sales across a diverse range of business services. Drawing upon a deep understanding of the USVI's business landscape and the impact of regional go-to-market strategy for boosting revenue with IT managed services and bundles, as a sales professional committed to nurturing long-term relationships. The Business Account Manager will excel at transforming customer requirements into product, pricing, and service opportunities for the B2B segment, consistently surpassing transformed revenue sales targets while upholding exceptional professional standards and managing a robust portfolio of business.

Duties and Responsibilities

• Manage assigned accounts, understand the client’s capabilities, and effectively upsell managed and value-add services through strategic account planning.
• Cultivate a consultative sales approach to key stakeholders defining customer requirements and matching their needs to grow Brava’s wallet share of Small and Medium sized accounts with a focus on managed services.
• Effectively manage pipeline and sales forecasting requirements across assigned accounts.
• Prospect, cross sell, and uncover new business opportunities within portfolio.
• Lead proposal writing and the preparation of bids and tenders for all transformed revenue opportunities.
• Collaborate with SLT & Executive Management team to accelerate the contact strategy with potential clients via a diverse portfolio of communication.
• Manage opportunities within longer selling cycles while driving short term sales opportunities weekly.
• Develop a thorough understanding of competitors and their client base to better communicate the ongoing evolution of our managed services portfolio.
• Present a quarterly and annual business outlook which will focus on past performance and expectations for current quarter/fiscal, analysis of pipeline, key wins, and personal improvement goals.
• Attending networking and customer facing events representing business solution and maintain regular contact with assigned customers.
• Update CRM software daily with all opportunities, utilizing data from billing systems, competitive intelligence, and customer feedback to enhance service delivery and better meet customers' needs.
• Other duties may be assigned as needed or necessary related to B2B business.
  
  

Required Qualifications

• Bachelor’s degree in business administration is preferred, or minimum five (5) years of solution sales experience in the Telecommunications or Managed Services industry.
• Minimum of five (5) years proven track record selling into C-level executives and growing an SMB client portfolio.
• Strong organizational skills with the ability to manage multiple tasks.
• Proficiency in Microsoft Office suite and CRM systems.
• Highly self-motivated, resourceful, and detail oriented.
• Proven background in qualifying Cloud and Managed IT solutions, including but not limited to MPLS enterprise networks, dedicated internet, and other IP based solutions.
  
  

Desired Qualifications

• Strategic Selling Certifications in Miller Heiman, Sales, Performance International or equivalent.
• Sales Certifications in Fortinet, Azure and Office 365 Fundamentals, Cisco Sales Essentials, or Cisco Sales Expert Program.
  
  

Disclosures
Duties require sufficient mobility, vision, and communication to work in the company setting and successfully perform the essential functions of this job. We embrace diversity and are proud to be an Equal Opportunity Employer, supporting veterans and individuals with disabilities. Reasonable accommodations may be considered for individuals with disabilities to enable them to perform these essential functions.

Management reserves the right to change this job description at any time according to business needs.