Commercial Solutions Consultant - Merchant Services

Description

Summary

The Solutions Consultant is a key member of the sales organization driving the sales process and sales goals, acting as the product and technical expert working with TM Advisors, Relationship Managers, Product Management and Vendor Partners and is responsible for leading the sales process and managing the pipeline, within the Merchant Services business, for a specific industry vertical or geography.

Duties and Responsibilities

• Lead the merchant services sales process and manage the sales pipeline in a specific industry vertical or geography to meet or exceed new account, sales, and revenue goals.

• Collaborate with internal and external partners to develop and implement business development strategies.

• Lead sales discussions with potential or current clients to understand their needs and present solutions and oversee the sales pipeline for assigned industry vertical, reporting on activities and opportunities to internal leaders and vendor partners.

• Help prospects make decisions by clearly presenting value propositions and assist in responding to requests for proposals (RFPs).

• Be product expert with clients and internal business partners, including gateway certifications, APIs and their documentation, etc.

• Leverage deep product knowledge to help configure products for client needs.

• Conduct need assessments and product demonstrations either remotely or on-site.

• Help improve and commercialize products.

• Distribute client feedback, competitive information, and updates on solutions to relevant parties and communicate clients' technical product needs to service partners.

• Work with product and marketing teams to develop sales tools and training materials.

• Work with implementation team and participate in complex or sensitive implementations/onboardings to enhance client experience.

• Perform other duties as assigned.

Basic Qualifications

• Bachelor's Degree in Business, finance or related field or equivalent work experience.

• Minimum 10 years of proven success in a sales and solutioning consultant or technical sales advisor role.

• Minimum 4 years in the Merchant/AR/AP space, targeting mid-market firms.

• Proven ability to develop and execute on go-to-market strategies focused on selling to mid-market firms.

• Proven experience in meeting six-figure sales goals in merchant/AR space.

• Ability to understand vertical needs and map solutions to fit those needs, as well as in-depth product features and specifications and communicate the value of technical solutions e.g., payment gateways and certifications.

• Skill in building relationships with decision makers in mid-market and large corporates. Well-versed with sales-cycles in mid-market and large corporate segments.

• Deep experience in payments products, especially merchant and receivables products

• Ongoing understand of different payment gateway solutions and features.

• Excellent communication, presentation, and interpersonal skills.

• Good interpersonal skills and ability to connect with internal and external stakeholders.

• Willingness to travel for client facing meetings, training, or conferences, between 20% - 30%, with remote work also being a part of the role.

• Thorough knowledge of various software programs including Saleforce, Word and Excel, and the ability to quickly learn additional systems/software.

Preferred Qualifications

• Master's degree in Business, Finance, or related field.

• Experience in pre-sales or implementation of payment solutions is an advantage.

• Banking experience and project management experience are beneficial.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

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