Community Relations Representative II

The position is onsite at our Anthem Welcome Center, and located in Toledo, Ohio.

The Community Relations Rep II is responsible for developing and maintaining new contacts and/or partnerships in the community.

Primary duties may include, but are not limited to:

• Leads and manages strategies within a specific territory or business initiative.

• Acts as liaison with community advocacy groups that impacts target population.

• Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community.

• Assists members and potential members with benefit and/or enrollments inquiries.

• Identifies cultural issues regarding current and potential members and communicate issues to management.

• Tracks all marketing and sales activities and maintains sales database.

• Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.

Minimum Qualifications:

• Requires a HS diploma and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.

• Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

• Insurance license may be required dependent on state.

Preferred Skills, Knowledge, and Experience:

• Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.

• State health insurance licensure preferred.

• AD or BA/BS preferred.