Customer Service Representative

Description

Seeking Customer Service Representatives!

Robert Half is seeking an articulate, highly skilled Customer Service Representative to expand their career in the growing Non-Profit industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the short-term contract to full time Customer Service Representative position you're looking for, if you can work in New Orleans, Louisiana!

Your responsibilities

• Manage incoming telephone calls

• Be a part of business development by actively cross-selling and referring customers

• Field and send out send written business correspondence

• Give exceptional customer service in a timely fashion

Requirements

• Experience performing extensive research to resolve complex customer inquiries

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Ability to interact effectively with internal and external partners and clients/customers

  • Customer service and office administrative skills

  • Excellent verbal and written communication skills

  • Ability to simplify complex problems and build solutions

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Strong technical skills including proficiency with Microsoft Office

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Customer service experience

  • Leasing Consultant experience

  • Proven knowledge of Microsoft Excel

  • Answering Inbound Calls experience

  • Fair Housing experience

  • Expertise in call centers

  • Excellent computer skills

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .