Customer Service Representative

Description

Opening Available for Customer Service Representative!

Robert Half is trying to fill a position for an articulate, highly skilled Customer Service Representative in the growing Manufacturing industry. Are you always outgoing and sociable? This could be a great position for you. This position will operate in a fast-paced and dynamic environment. This could be the Reno, Nevada Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary to hire engagement.

What you get to do every single day

• Receive and send written business correspondence

• Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

• Contribute accurate, friendly customer service in a timely fashion

• Organize and route incoming telephone calls

Requirements

• Strong customer service and office administrative skills

• Ability to simplify complex problems and build solutions

• Earlier work involving Effective Communication

• Practical knowledge of Freight Costs

• Experience with Take Orders

• Typing 45 - 60 words per minute experience highly preferred

• General familiarity with Superior Customer Service

• Background working with MRP ERP System

• Strong familiarity with order entry

• Command of data entry

• Good understanding of Fulfillment Processes

• Solid understanding of 10 Key Skills

• Demonstrated knowledge of customer service

• Adeptness in Assist Customers

• Previous experience working with workflow processes

• Order entry experience

• Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

• Ability to interact effectively with internal and external partners and clients/customers

• 5+ years of past relevant experience

• Experience with Microsoft Office required

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT! Illustrator, Highrise, and Insightly

• Upbeat, positive attitude and an approach to work rooted in professionalism

• Ability to communicate verbally and in writing effectively throughout all levels of the company

• Strong computer skills including customer database systems

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .