Customer Service Representative

Top Benefits Administration company is looking to add Customer Service Professionals!! (Remote with Restrictions)

Contract-to-hire

This role offers individuals the ability to work alongside one of the top-rated benefits administration company's in U.S! This is a great opportunity to join an organization whose pillars of success are built on customer service, employee development, and community engagement. Further, explore this exciting opportunity below...

Employee Value

• Fully remote - may need to come on site once per month

• Chance to Grow- a lot of opportunities to move up throughout the organization

• Fantastic Culture - Management ensures a friendly, team-oriented environment

Job Description

Customer service representatives are expected to know all offerings for all clients, and all of the details about Customer accounts. within this role, you would perform various customer service tasks such as..

• Assist customers through the open enrollment process

• Answer inbound calls, chat, and emails to resolve questions or concerns effectively

• Answer questions regarding open enrollment and benefits

• Answer questions regarding FSA and HSA accounts

• Understand and maintain knowledge of all clients and their specifics and what is offered

Work Environment

• Fully remote- Training 8:30/9 - 5/5:30pm

• Shift after training 11:30 - 8pm

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.