• CX Marketing Cloud Senior Solution Engineer - Senior Sales Consultant

    OracleCupertino, CA 95015

    Job #1159111358

  • Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

    As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.

    Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.

    Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

    CX Marketing Cloud Senio Solution Engineer - Senior Sales Consultant - US Nationwide

    Are you interested in working with the best marketing technology and people in the industry? If the answer is YES, then keep reading! We're looking for exceptional candidates to join the Solution Engineering team within the CX Marketing Cloud. If you possess intellectual curiosity, great problem-solving skills, a competitive spirit and a desire to win, then you are the ideal candidate for this job!

    The CX Marketing Cloud Solution Engineering team is an innovative group of professionals at the heart of the Marketing Cloud s industry-leading solutions. This role is focused on designing cutting-edge solutions for the B2C Retail/CPG space; utilizing integrated, best-of-breed technologies across the entire customer experience. Some of the technologies that you'll have in your bag include Oracle Responsys, Maxymiser (Site and App Testing and Optimization), Infinity (Web and Mobile Analytics), DMP (Oracle CX Data), CX Commerce, CX Engagement, CX Content & Experience, and many more!

    As a Solution Engineer, you will work with Sales Leadership to build a relationship with C-Level executives, Marketing Directors, CRM Administrators, and Content Developers to kickoff and lead our partnership with new and existing customers. You will gain exposure to the strategy and best practices we use to help our prospects and customers transform their batch-and-blast email communications into personalized, relevant conversations that will increase revenue performance within their organization.

    Specific functions include:

    Work as a contributing member of a tightly knit team that excels through collaboration, technical innovation, and knowledge sharing

    Provide direction, specialist knowledge, thought leadership and sales support to position CX Marketing technology to a client business through consultation, presentations, product demonstrations, and benchmarks throughout the sales process

    Dig deeply into a prospects sales and marketing environment to translate use cases and requirements into a comprehensive sales and marketing solution

    Develop POC s that will enable prospects to visualize your solution in a closed environment and establish guardrails and risk mitigation strategies for innovative configuration solutions

    Understand the standard workflows and metrics involved in digital marketing programs including B2C/B2B communication strategies, efficient campaign design, external data integrations, email and form landing page design, frequency management, campaign approval processes, cost analysis, and performance measurement (e.g. ROI, CTR, CPA, Conversion Rate, etc.)

    Leverage your consultative skillset to engage and drive prospects through remote and onsite discovery meetings and product demonstrations

    Develop ad-hoc and focused point-in-time applications based on Eloqua s publicly available API s in order to automate or integrate based on prospect s requirements

    Work closely with Oracle s Product and Engineering teams to spec new products and features, create positioning statements and demonstration collateral, and prioritize the product roadmap

    Business travel to client sites across North America approximately 35-50% of the time

    To be successful in this role, you will ideally have:**

    BA / BS or equivalent (Graduate degree is a plus)

    Team members typically have 5 years of work experience in a pre-sales or Sales Consulting capacity (though we have no fixed requirements)

    Deep understanding of a SaaS-based software Enterprise sales cycle and process

    Experience in the Retail/CPG space

    Working knowledge of API data integration, JavaScript, HTML, content strategies, and web technologies (e.g. ad servers, browsers, cookies, etc.)

    Working knowledge of CRM technologies (Oracle CRM, ~~~, Microsoft CRM, etc.)

    Marketing domain experience (optimally with knowledge in Responsys, Salesforce Marketing Cloud/ExactTarget and/or Adobe Campaign)

    Understand the business challenges that today s CMO s face; can deduce the business challenges and position a successful solution

    Brings energy, enthusiasm, and drive to the table every day. Having a social presence is a plus

    Understanding of online marketing metrics (e.g. CPM, CPC, CPA, ROAS, RPV, AOV, etc.)

    Excellent written and verbal communication skills that can support needs analysis, positioning, business justification, and closing techniques

    Must be very comfortable presenting to large groups both in-person and remotely

    Has the ability to quickly and accurately influence or control a conversation or meeting

    Must be comfortable speaking in public and interacting with C-level executives, marketers, web developers, engineers, analysts, and ad agencies

    Must possess the necessary discipline to work remotely with most interactions occurring virtually

    Must have flexibility to work outside of traditional business hours depending on deliverables and deadlines

    Must be able to adapt in an environment of constant change

    Detailed Description and Job Requirement:

    Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

    As a CX Senior Solution Engineer, you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product*s strengths, features, benefits, and competitive advantages. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products.

    Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.3 - 5 years business experience preferred; vendor experience also preferred. 3 years relevant computer applications or database/tools preferred. Demonstrated proficiency in one multi-user operating system. Knowledge of system and application design preferred. Strong written, verbal, and interpersonal skills. Ability to travel as needed. BA/BS degree or equivalent preferred.

    All candidates must be legally entitled to work in the US. No work visa transfer or sponsorship available for this opportunity

    All candidates must be able and willing to travel US Nationwide 50% or as needed.

    Candidates can live anywhere US Nationwide.

    Preferred geographies - Austin, TX, Burlington, MA, Santa Monica, CA

    /At Oracle, we don t just value differenceswe celebrate them. We re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion./

    ~~~

    Job: *Pre Sales

    Organization: *Oracle

    Title: CX Marketing Cloud Senior Solution Engineer - Senior Sales Consultant

    Location: United States

    Requisition ID: 200008LQ

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