• Director, Sales- Biller Solutions

    FiservAlpharetta, GA

    Job #566643539

  • Position Description

    About the Role

    Manages a team of sales executives responsible for the sales of Fiserv electronic billing and payment services directly to mid-market billers. This involves creating opportunities directly with biller IT and treasury departments to sell electronic billing and payment solutions.

    The position leads the business unit’s efforts to construct innovative solutions against unique and complex client requirements.  This position serves as a critical point of aggregation of competitive and product information from the field. In addition, the position will work with the client management team to assist in client retention and revenue enhancement as needed. The role will also act as liaison to various industry trade groups to maintain company presence and image.   

    Essential Job Responsibilities:  

    • Develop strategies to create new client relationships with mid-size billers
    • Build and manage mid-market biller direct sales team
    • Develop and execute long and short-range sales plans to meet and exceed sales objectives as established by BU Sales Leader
    • Coordinate pricing and develop and present client proposals and presentations that effectively communicate the Fiserv value proposition.
    • Coordinate with legal resources internally in the negotiation of new agreements with prospective clients.
    • Organize and oversee client RFP responses.
    • Interpret management policies for planning, budgeting, monitoring, and managing sales operations toward maintaining sales effectiveness.
    • Develop and execute strategies to implement lead generation initiatives targeted at prospective biller clients.
    • Keep the sales tracking system properly updated to facilitate accurate and timely reporting of sales activity throughout the sales cycle.
    • Advise on sales activity and client responses. Manage various management reports and updates on a weekly and monthly basis.
    • Identify and coordinate participation in appropriate trade organizations and industry conferences and attend as needed.
    • Gather and communicate product and competitive information from the field. Act as an information resource to all internal functional areas including sales support, marketing and product management.
    • Support integrated sales efforts by facilitating cross-sell opportunities with Fiserv clients inside and outside of Biller Solutions.
    • Work closely with product development to identify product requirements around new market initiatives.

    The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

    Required Qualifications:


    • Bachelor's degree or experience equivalent
    • Master’s Degree preferred

      Job Related Experience

    • Minimum 8 years sales and sales management experience with complex products or services in the payments industry.
    • Possess a knowledge of selling multi-year or multi-service contracts
    • Success at leading sales organizations of at least 5 associates.
    • A proven track record of success by regularly achieving sales quota on a quarterly and annual basis.

      Additional Skills/Knowledge

    • Strategic Sales Planning and Implementation
    • Building New Logo Pipeline
    • Deal Structuring and Negotiation
    • Sales Performance Management
    • Knowledge Management
    • Financial Management
    • Coaching, Mentoring and Training Sales Organizations
    • Effective Resource Management

    Travel Required

    • 50%+

    Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit ~~~ for more information.

    Company Description:

    Going Up?  Today’s shifting demands require a partner who shares your goals with the proven expertise to help you reach them.  For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth.  With Fiserv, you have the power to go places.  The power within.  ~~~


    Fiserv Technology Makes the Difference
    Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services – online & mobile banking, account processing, e-payments, lending, wealth management...our technology makes the difference in every interaction.


    Fiserv Technology: Consumer Reach and Scale
    Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.

    Updated 03/22/2018

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