• Exit Booth Agent - Kona Airport

    Enterprise HoldingsUS

    Job #593085126

  • Overview

    Alamo Rent A Car servicing the Kona Keahole Airport on the Big Island has an exciting opportunity for an Exit Booth Agent .

    The Exit Booth Agent provides friendly and efficient customer service during all aspects of the rental car assignment process; verifying names and documents match the vehicle selected, offer GPS and Prepaid Fuel to each customer and wish them a warm Aloha. They perform all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

    This position is part time 30-39 hours/week and comes with excellent benefits including medical, dental, vision, 401k and profit sharing.

    Responsibilities

    • Prepare all rental documents accurately and completely.

    • Verify car information and VIN number for security and car control.

    • Provide additional service to Emerald Aisle members by offering our refueling option.

    • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

    • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.

    • Provide all customers with undivided attention while assisting them at the exit booth.

    • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.

    • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

    • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years of age

    • High School Diploma or G.E.D. required

    • Minimum of 1 year experience handling customer service functions preferred

    • A minimum of basic level experience and understanding of a PC and Microsoft Office Products preferred

    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

    • Must have a valid drivers license with a satisfactory driving record (no more than 3 moving violations on driving record in the past 3 years and no DUI/DWI in the past 5 years)

    • Apart from religious observation, must be able to work 30-39 hours per week including nights, weekends and holidays

    Job ID 2018-237164

    Location Customer Service/Support - Customer Service/Support

    Category Kona Keahole Airport

    Airport / City US-HI-Kailua-Kona

    Updated 06/19/2018