Full Time Customer Service Representative (M-F 1st Shift)

Teksystems is seeking qualified individuals for an Insurance Customer Service Representative role at a large insurance company in Phoenix, AZ.

Job

Details

Pay $18

Full-Time - 40HRS - Monday - Friday

Hybrid Schedule: 3 days in office required

Location: 2155 West Pinnacle Peak Road, Phoenix, AZ, 85027

Job Responsibilities

• Provide superior customer service to all

internal/external business partners

• Assume ownership and timeliness in handling agency inquiries and policy change

requests in an efficient, accurate and professional manner

• Responsible for the issuance of personal insurance new business, endorsements

and renewal policies

• Demonstrate the ability to analyze information to make appropriate decisions

and solve problems

• Maintain basic knowledge of P&C (Property and Casualty) principals and

company products while following basic underwriting guidelines

• Effectively navigate multiple systems and applications to research, analyze

and resolve customer inquiries

• Maintain established levels of productivity and quality standards within a

fast paced environment. Process assigned work within the established timeframes

Skills

• 1-2 years Strong customer service skills including oral and written

communication

• Knowledge of customer service principles and practices

• Ability to handle multiple priorities within strict time constraints.

• Excellent collaboration skills

• Possesses the ability to work independently and in a team environment to

complete assignments in a timely manner

• Demonstrate commitment to team and departmental goals

• Ability to make informed decisions, achieving the appropriate results

• Excellent data entry skills are required.

• Demonstrated knowledge of MS Office systems

Experience/Education

• Prior insurance experience is a plus

• Property and Casualty experience is preferred but not required

• HS or GED, Associates a plus

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.