TEKsystems • Madison, WI 53786
Job #2686616057
The Customer Service Representatives will be taking inbound calls regarding benefits and claims status. They'll be handling between 50-70 calls per day.
Job Summary
Answer provider phone questions regarding claim status and benefits
Assist with enrollee phone questions regarding claim status and benefits
Education/Qualifications:
Excellent phone skills/etiquette
Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key
Excellent verbal and written communication skills
Proven experience in a professional office environment
Proven customer service experience required
Medical insurance preferred
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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