Inside Sales E-Commerce Specialist

We are seeking an experienced and entrepreneurial-minded Ecommerce Inside Sales Specialist to spearhead our online sales initiatives and drive growth across the USA market.

Responsibilities:

• Act as a key point of contact for Americas customers, addressing inquiries and providing exceptional customer support.
• Conduct outbound calls, emails, and other communication methods to generate leads.
• Identify and qualify potential customers through proactive outreach.
• Manage and grow business via existing accounts.
• Collaborate with marketing to follow up on leads generated from various campaigns.
• Build and maintain strong relationships with prospective clients.
• Understand customer needs, challenges, and objectives.
• Effectively communicate the value proposition of our products/services.
• Achieve and exceed monthly and quarterly sales targets.
• Maintain accurate and up-to-date records of customer interactions in the CRM system.
• Provide regular reports on sales activities, leads, and conversions.
• Stay informed about industry trends, competitor products, and market developments.
• Provide feedback to the sales and marketing teams based on customer interactions.

Requirements:

• Bachelor's degree a plus.
• Proven experience of 3-4 years in Inside sales, preferably a part of it in selling via E-Commerce
• Excellent customer service.
• Detail Oriented and good time management.
• Excellent communication skills verbal and written.
• Entrepreneurial mindset with a go-getter attitude, constantly seeking opportunities for growth and improvement.
• Quick learner with the ability to adapt to changing market dynamics and emerging technologies.
• Target-driven and proactive approach to meet and exceed performance objectives.
• Previous experience in Shopify a plus.
• Able to commute to the office and work on a team environment.