SHI • Somerset, NJ 08873
Job #2680540306
Job Summary
The Inside Sales Operations Admins purpose is to assist and support the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include but are not limited to managing communications, placing orders, working in business application software and fielding requests.
This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location.
About Us
Founded in 1989, SHI International Corp. is a $12 billion global provider of IT solutions and services, and currently has over 5,000 dedicated employees worldwide.
To learn more about SHI International Corp, visit our website: ~~~/careers
What SHI Can Offer:
World Class Facility includes on site gyms and cafeterias
Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
Work in an up-beat, creative, and fun environment
Benefits including medical, vision, dental, 401K, and flexible spending
Responsibilities
Include, but are not limited to:
Assisting with Customer Relationship Management (CRM) data consistency
Fielding ~~~ requests from customers and forwarding to correct sales teams
Requesting information from vendors, such as invoices, pricing and order status
Processing overflow work from the sales team or operations, such as placing orders, working on Renewal opportunities, creating vendors and parts for AX
Forwarding Ariba ( e-procurement) modificationsfrom customers asking for a change to their current orders, handling warehouse voicemails, and other duties as requested
Order entry, receiving and responding to e-mails and collecting order status
Regular engagement with Inside Sales, Partner teams and Vendors
Qualifications
Highschool diploma/GED
Possess an upbeat attitude
Self-motivated and willing to learn
Required Skills
Ability to absorb new knowledge on a daily basis
Ability to multi-task and complete projects in an expeditious and comprehensive manor
Ability to clearly communicate and effectively work well with others
Ability to understand tools: MySHI, AX, BI, CRM, SharePoint and quoting
Exceptional written and verbal communication skills
Strong time management and organization skills
Desire to learn more new skills
Ability to understand and work in the following applications/platforms: Office: specifically Word, Excel, and Outlook
Ability to understand business tools such as AX, BI, CRM, SharePoint, and quoting
Preferred Qualifications/Skills:
Some college preferred
Customer service and/or customer facing experience
Well rounded working knowledge of SHI's tools: MySHI, AX, BI, CRM, SharePoint, and quoting
Proficiency in the following applications/platforms:
Office: specifically Word, Excel, PowerPoint, and Outlook
Windows OS experience is a plus
Additional Information
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
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Job Locations US-NJ-Somerset
Requisition ID 2024-16891
Approved Min (Total Target Comp) USD $31,200.00/Yr.
Approved Max (Total Target Comp) USD $40,000.00/Yr.
Compensation Structure Flat Base
Category Administrative/Clerical
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