Inside Sales Representative - PG (Hybrid)
In this role, you will make an impact in the following ways:
Provide sales support for Cummins products and/or services throughout the sales cycle. May independently develop and capture opportunities for additional sales.
Develops opportunities to sell company products and services, which may include developing leads via telephone or other technologies and/or cold-calling prospects generated by external sources.
Conducts negotiations according to company guidelines.
Assists salesforce with quotation/RFP management and other sales cycle operations as needed.
Builds and/or maintains positive customer relationships that generate loyalty and/or future sales.
May assist the sales team with negotiations according to company guidelines. May assist with escalation of receivables from accounts/customers.
Responds to customer concerns about the company and its products and services according to company guidelines. Investigates and troubleshoots customer transaction issues.
To be successful in this role you will need the following:
Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer.
Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.
Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Education, Licenses, Certifications
Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required.
Limited prior experience required. Experience as a quote analyst or another sales support function desirable. Limited travel may be required. Experience with customer relationship management software desirable. Experience with other software-based sales and business tools desirable.
Primary Location United States-North Carolina-Charlotte-US, NC, Charlotte, Cummins Atlantic - Main Office
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Dec 20, 2022, 2:02:37 AM
Unposting Date Ongoing
Organization Distribution Business
Req ID: 22000903