Integration Engineer

Integration Engineer

Location PA, Malvern

Department Customer Service

Employment Type Full Time

Who we are

CPI makes the technology that powers your everyday life. If you've ever used a self-checkout, played the

slots at a casino, gotten a drink from a vending machine, or paid to park your car, you've probably done

so with the aid of one of the 10 million devices installed by CPI. From cash and coins to cards and mobile,

we keep the world of payments moving with smart validation devices and business-management

software. Our technology powers more than 4 billion transactions every week - and we want you to be a

part of it.

Payment technology is constantly evolving, and our associates are up for the challenge. We pride

ourselves in our ability to deliver excellent service and support for our vast existing field base, while

pushing the envelope of innovation to design and deliver new solutions that reflect the modern payment

landscape.

At CPI you will become a valuable part of our culture of inclusion and collaboration, working in

partnership with more than 3,000 global associates supporting 110 countries and currencies. If you are

interested in making a global impact, we are looking for a full-time Integration Engineer to join our global

team in a specific region; one for USA region and one for the EU region.

About the role

The Integration Engineer is responsible to successfully deliver integration of Crane Payment Innovations

products and solutions into end user customer self-checkout, payment (cash/coin/ cashless/connectivity)

and point of sale applications as well as OEM (Original Equipment Manufacturer) payment solutions

(cash/coin/ cashless/connectivity).

The candidate will learn and understand the architecture and requirements of new customer

integrations, identify best strategy using existing CPI software tools, including which features require

implementation, assist with eliminating unexpected behavior in customer integrations and recommend

best practice approaches. This role requires performing integration of CPI products and solutions and/or

assisting the customer technical integration team and ensuring faultless performance of CPI products in

the applications.

CPI | Crane Payment Innovations

3222 Phoenixville Pike ? Suite 200 ? Malvern ? PA 19355

Tel: +~~~

The candidate will work from standard integration work processes, documentation and project oversight

controls required to deliver CPI hardware, software, payment, and network solutions into customer

systems such as Point of Sale systems, data exchange, 3

rd party hardware, and on premise, wired or

wireless networks.

The candidate will interface between the CPI customer, sales, product management and engineering to

define technical integration gaps and requirements, improve engineering delivered SDK (Software

Development Kit) packages for ease of integration and provide integration and programming guidance

and direction to the customer technical teams.

Duties of the Integration Engineer

• Understand and document customer architecture and requirements for new integrations.

• Identify the best integration strategy, using existing CPI software tools, including which features

require implementation to meet customer expectations.

• Assist the customer's technical implementation team to eliminate unexpected application

behaviour.

• Identify root causes of issues.

o Provide correct approach if customer software issue (corrective action)

o Provide enhancement recommendations for CPI software tools for design improvement

and/or bugs fixes (preventative action).

• Provide recommendations and corrections for technical documentation to improve ease of

customer use and understanding to avoid future problems.

• Assist the customer with test case validation of the application and integration to assure success.

• Train the customer technical implementation team on the integration tools, operation of CPI

devices and end user operation of CPI devices via train the trainer.

• Provide programming assistance to the customer technical implementation team as needed to

keep projects on track.

• Coordinate with CPI sales, product management, engineering and the customers to help define

requirements for new solutions or new customer systems requiring integrations.

Qualifications

• Bachelors' degree in an Engineering discipline; preferably with programming and/or network

experience.

• Two years experience in a systems integration role or equivalent is required

• Ideal candidate would have knowledge of hardware, software and networked solutions such as:

o Functional knowledge of Operating Systems (Linux, Android, Windows)

o Basic networking skills (TCP/IP, Serial Communications, USB)

o Experienced with working with APIs in integrations

o Knowledge of an object-oriented language would be good, ideally C# or Java.

• Up to 20% travel in region

Key Attributes for Success

• Interpersonal skills including, mentoring, coaching, presentation skills and the ability to

confidently interact with colleagues and customers at all technical levels

CPI | Crane Payment Innovations

3222 Phoenixville Pike ? Suite 200 ? Malvern ? PA 19355

Tel: +~~~

• High energy level

• Comfortable performing multifaceted projects in conjunction with day-to-day activities

• Ability to establish credibility and be decisive.

• Able to recognize and support the organization's preferences and priorities

• Results and people oriented with sound judgment

• Ability to balance other business considerations

• Team player - able to work in a matrix organization

• Good verbal and written communication skills

• Thoroughness and attention to detail

• Willingness to learn

• Self-motivated, self-disciplined, and able to work with minimal supervision

• Experience with Microsoft Office and Teams

We offer

• Competitive salaries commensurate with experience

• Life insurance

• 25 days holiday + Bank Holidays

• Contributory Pension

• Community involvement

• Opportunities to travel and work at our global sites

CPI is a part of Crane Co.

Crane Co. is a diversified manufacturer of highly engineered industrial products. Founded in 1855, Crane

provides products and solutions to customers in the aerospace, electronics, hydrocarbon processing,

petrochemical, chemical, power generation, automated merchandising, transportation and other

markets. The Company has four business segments: Aerospace & Electronics, Fluid Handling, Engineered

Materials, and Merchandising Systems. Crane has approximately 12,000 employees in North America,

South America, Europe, Asia and Australia. Crane Co. is traded on the New York Stock Exchange

(NYSE:CR).

Visit us at Crane Payment Innovations and Crane Co.

Crane Co. is an Equal Opportunity Employer. Qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability,

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