• Manager, Sales Support

    Otis Elevator CompanyWest Palm Beach, FL 33417

    Job #1326042011

  • Date Posted:2020-09-29-07:00Country: United States of AmericaLocation: OT551: Otis Americas HDQ - Northpoint 5500 Village Boulevard, West Palm Beach, FL, 33407 USAOtis is seeking a highly motivated Sales Support Manager to contribute to the efficient day-to-day operations of the Sales Center of Expertise and support the work of our service sales representatives and mechanics at our local branches. This is a great opportunity within the sales function to lead a team that supports all regions in the Americas.The Sales Support Manager will primarily be responsible for:+ Developing and iterating sales support processes, in a low-cost structure, with the goal of increasing sales efficiency for all lines of business.+ Transform and Lift & Shift processes outlined in road maps and documented in WAVE+ Increase sales efficiency for NE, MOD and services sales representatives+ Excellent customer experience delivered through process that reduce bureaucracy in the field organization+ Work closely with product and field marketing to deliver impacts+ Develop and iterate process improvements to increase direct selling time+ Leverage sales technology to enable efficiency and effectiveness+ Work closely with Sales Directors (NAA and field) to provide regular and transparent operating reviews+ Deliver frequent communication to organization through multiple channels - newsletter, Yammer, webinars+ Manage Transformation Process Owners and NAA Sales Support Associates+ Manage OGSC to SLAs for sales support activities+ Create and review data strategy and governanceMetrics (KPIs)+ Business case impacts (LEAP)+ On time delivery+ Estimating and proposal support (SSA) SLAs+ Customer MFAStakeholders+ Sales Enablement+ Sales Team (HQ & Regional)+ Sales COE+ Digital Technology Team+ Product & Field MarketingEducation:A bachelor's degree is preferred, supplemented by 3 years of sales experienceOtis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:Click on this link to read the Policy and TermsWe go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.