member resource care representative

member resource care representative.

• kansas city , missouri

• posted april 21, 2024

job details

summary

• $20 - $22 per hour

• temporary

• high school

• category office and administrative support occupations

• referenceAB_4519386

job details

Looking for your next administrative position? Randstad has partnered with a local Kansas City Metro company looking to hire entry level member service reps for a 3-4 month temp project. This position would be great for someone looking for work over the summer months! If you have solid customer service skills, excellent attention to detail, and data entry/ data clean up experience - we're looking for candidates like you. Apply today.

salary: $20 - $22 per hour

shift: First

work hours: 8 AM - 4:30 PM

education: High School

Responsibilities

• Provide customer service serving as the primary point of contact for staff, members and customers by phone or email. Customer service questions examples include assisting members with membership questions, taking phone payments, updates to a customer record, answering general questions or connecting the individual with the appropriate staff and username and password resets.

• Process incoming email requests from customers related to individual and group membership updates, general inquiries and sending requested documents.

• Process new individual and group membership applications by reviewing information for accuracy and providing invoices for payment or other forms as needed.

• Work within the association management system to perform assigned data entry and data record cleaning to ensure that the customer record is up to date and accurate.

• Provide support to our online job board (WorkZone)

• Process return mail by contacting the individual or company to determine what needs to be updated and updating the database records.

Skills

• attention to detail

• customer management database

• Data Entry (2 years of experience is preferred)

• invoicing (1 year of experience is preferred)

• Customer Service (2 years of experience is preferred)

Qualifications

• Years of experience: 1 year

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

MW

mamie williams

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