National Senior Resource Counselor (Remote)

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

North Division

Job ID

2024-210222

JOB OVERVIEW

The National Senior Resource Counselor (NSRC) is responsible for increasing initial in-person presentations (IPP) and move-ins within their portfolio of communities from leads referred by referral agencies and assigned lead sources.

We are filling 3 positoins with the following schedules:

Tuesday-Saturday 10-6:30 PM EST

Tuesday-Saturday 10:30-7:00 PM EST

Sunday-Thursday 12:30-9 PM EST

RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below:

• Respond to leads from multiple channels (phone, email, and website)

• Enter leads into the Sunrise customer relationship management (CRM) application

• Review all Sunrise options with the referral agency representative

• Contact the lead immediately and set up the tours

• Position Sunrise Senior Living as a preferred provider

• Implement sales strategies

• Achieve department KPIs

• Maintain compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required

• Zero to two (0-2) years sales experience

• A demonstrated track record of closing sales

• Ability to handle multiple priorities

• Possess written and verbal skills for effective communication and the ability to facilitate group presentations

• Excel in organizational and time management skills

• Ability to, customarily and regularly, exercise discretion and independent judgment

• Ability to, handle situations with empathy

• Demonstrate good judgment, problem solving and decision-making skills

• Demonstrate proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications

• Ability to work weekends and flexible hours,

• Proven ability to work in a home-office environment

Core Competencies

• Adaptability

• Assignment Management

• Building Trusting Relationships

• Creating a Service Reputation

• Customer Oriented

• Driven for Results

• Expanding and Advancing Opportunities

• High Impact Communication

• Open to feedback and seeks improvement

Sunrise maintains a safe and drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a background check and drug test.

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ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

At Sunrise, you will...

Make a Difference Every Day

We are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community

The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

I gnite Your Potential

We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Location : Name North Division

Type Full-Time

Location : Address 7902 Westpark Dr

Location : City McLean

Location : State/Province (Full Name) Virginia

Salary Range USD $24.00 - USD $26.00 /Hr.

Sunrise Senior Living is an Equal Opportunity Employer.