altafiber • Cincinnati, OH 45217
Job #2691344250
Position : Network Sales Engineer II
Location : Cincinnati, OH
Job Purpose
This position reports directly to the Director of Solutions Development. This position is considered a critical talent with superior knowledge (compared to other Network Sales Engineers). This position is responsible for providing pre-sale and post-sale design and technical support, assist in the development of other Network Sales Engineers, and contributor to product development and process improvement.
Essential Functions
Pre-Sales Opportunity Assessment, Solution Development and Design for Complex CB Network Services, Presentation of Solution to Customer, and Pre/Post-Sales Technical Support (60%)
Assist Network Specialists in pre-qualifying network opportunities
Lead customer technical discovery process to determine what alternatives would best meet customer objectives and be technically feasible for Cincinnati Bell to deliver a complex profitable solution
Identify and develop solution alternatives and be responsible to qualify solution feasibility with internal Cincinnati Bell resources (engineering, product house, operations, BMO, etc.) for complex network solutions
Create network diagrams, assist in proposal generation, and be a key resource in solution presentation to the customer
Serve as an escalation point for pre-sales technical questions/issues
Participation in the hand-off of complex solutions to BMO
Act as a lead for significant customers trouble/network issues
Responsible for coordinating/delivery of RFO
Ability to understand and design integrated network solutions
Ability to engage resources from CBTS to deliver end-to-end solutions
Participate in pricing/cost analysis for solutions
Regular involvement with the Product House, Engineering, and BMO for input to product development, cost reductions, implementation issues, and process design and improvement
Technical Sales Leadership and Personnel Development (40%)
Escalation point for the most critical solutions and the most complex designs
Leadership in assisting in the education and development of both the Network Sales Engineers and Network Specialists
Hold regular meetings to review ICB designs and their feasibility
Education
Certifications, Accreditations, Licenses
Experience
Over 10 years in complex network design
Strong sales engineering background experience in local and wide-area voice and data networks
Must have excellent verbal and written communication skills, excellent analytical ability, good judgment, and the ability to work as a part of a team in a fast-paced, environment
Technical experience with CB network services, operations, support, and processes
Special Knowledge, Skills, and Abilities
Strong technical skills for Telecom; voice, data, Internet, LAN, WAN, IP routing
Strong experience with customer telecommunication applications
Extensive experience with the design or engineering of highly complex products and services
Experience with a wide range of technologies and services
Knows processes to implement complex telecommunications products and services
Exceptional organizational, leadership, and problem-solving skills
Deep technical knowledge of interworking of all CBT/CBAD products
Experience with customer storage, security, server, and infrastructure scenarios
Deep sales experience in evaluating and presenting solutions to meet customer¿s need and requirements
Advise account teams and Sales Engineers on sales strategy
Supervisory Responsibilities
Miscellaneous
This is an exempt (Professional) position
Altafiber has been connecting what matters for more than 150 years. We are a leading technology company that delivers integrated communications solutions to residential customers and end-to-end IT solutions to business customers across North America. Our 4,300 employees across the United States, Canada, India, and the United Kingdom help the world connect, and support the communities we serve through an extensive fiber network and cloud-based solutions. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. Altafiber offers amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
altafiber • Cincinnati, OH 45208 • 5 Days Ago
altafiber • Dayton, OH 45410 • May 9
altafiber • Cincinnati, OH 45217 • May 9
altafiber • Dayton, OH 45410 • 14 Days Ago
Bodor • Cincinnati, OH 45201 • May 8
State Farm Insurance • Cincinnati, OH 45208 • 10 Days Ago
LHH • Cincinnati, OH 45208 • 6 Days Ago
AmeriPro Roofing • Cincinnati, OH 45215 • 4 Days Ago