• Product Solutions Architect-Payments-Associate

    JPMorgan ChasePalo Alto, CA 94301

    Job #2685159827

  • Make your mark in an innovative product through impactful client collaboration and crafting exceptional solutions that cater to clients' needs.

    As a Senior Product Solutions Associate in JPMorgan Payments, you are a significant contributor to a team that defines and configures complex product solutions for key client relationships and prospect opportunities. You draw from research and client feedback to develop unique product solutions in partnership with Sales and coordinate with product teams to support new product development.

    As a member of the team, you will have a major impact on our future success by partnering with our sales team. The Solutions Architect works closely with prospects and existing JPMC's clients who want to grow their businesses by using JPMC's Merchant Acquiring solutions. The Solutions Architect is a business and technical expert who can position and articulate JPMC's value proposition and demonstrate product specific solutions during sales cycles, in order to achieve quarterly and annual sales goals for an assigned territory. You will be required to participate in a structured, collaborative training specific to the JPMC's technology stack, industry, and pre-sales motions that will provide you the opportunity to build technical and soft skills and pursue diverse career paths.

    Job responsibilities

    • Supports the strategic definition and configuration of optimal solutions that address clients' needs and objectives through collaboration with our clients and other internal teams such as Sales and Product.

    • Contributes to the construction of pricing proposals and value analysis reports to demonstrate product benefits to clients

    • Delivers compelling oral and written presentations with associated technical skills in building sales decks and training collateral

    • Establishes forums to coordinate across the Product Solutions team to enable a successful configuration of solutions

    • Partner with sales as the technical and payments domain expertof a client-facing team, including contributing to RFI/RFP responses; Lead discovery meetings to understand user's business priorities, their challenges and prescribe solutions that will solve their most pressing needs.

    • Understand the competitive landscape and existing architecture to assess how JPMorgan Payments can be best positioned to win the Users business.; Build relationships with key decision makers, business owners and founders rapidly

    • Demonstrate JPMorgan end-to-end solutions to our future and current users to showcase JPMorgan's unique business value and differentiators; Answer product features and technical questions from customers.

    • Clearly differentiate JPMorgan Payments products and services as well as provide user references to highlight JPMorgan's value add to their business

    • Provide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value.

    • Shareand learnbest practices and re-usable assets with other Solution Architects to enhance the quality and efficiency of the team.

    • Stay current on competitive analysis and market differentiation; Support marketing events including executive briefings, conferences, user groups, and trade shows.

    Required qualifications, capabilities, and skills

    • 3+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products

    • Experience supporting the sales cycle by producing sales decks, training collateral, pricing proposals, and value analysis reports

    • Demonstrated prior experience working in a highly matrixed and complex organization

    • Proficiency in Microsoft Word, Excel, and PowerPoint

    • 1-3 years post college work experience in technical/business consulting, software engineering, sales/pre-sales. Experience of the software development lifecycle (SDLC) is a bonus.

    • Exceptional written and verbal communication skills. Able to deliver compelling presentations and demonstrate products virtually and in person

    • Be able to work with users to solve challenging problems, and simplify/explain hard, complex concepts to both technical and nontechnical audiences

    • Curious, self-starter who likes to be challenged and deal with ambiguity and willing to learn new technologies and business processes

    • Highly motivated and optimistic, organized and have the ability to prioritize multiple tasks

    • Knowledge of at least one programming language like Java, Python, Ruby, ~~~, C#, or C++ or the interest to learn a programming language is a bonus.

    Preferred qualifications, capabilities, and skills

    • BS/BA in Computer Science, Business Information Systems(BIS), Information Technology, Engineering, Math or equivalent with an ability to learn technical concepts quickly (other majors, i.e. Finance, Accounting, Economics, etc. welcome to apply).

    JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

    We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

    JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

    Base Pay/Salary

    Palo Alto,CA $91,200.00 - $132,000.00 / year; Jersey City,NJ $91,200.00 - $132,000.00 / year