Robert Half • Lincoln, NE 68503
Job #2694983298
Description We are seeking a highly organized and detail-oriented individual for the role of a Customer Service Representative based in Lincoln, Nebraska, 68508, United States. The selected candidate will be responsible for building and maintaining relationships with our valued clients, generating new business opportunities, and delivering tailored solutions that drive mutual growth. This role offers a contract to hire employment opportunity.
Conduct research to identify potential customers and generate new leads
Engage prospects through various channels, including phone calls, emails, and social media, to create interest in our products or services
Qualify leads based on predefined criteria and gather relevant information
Develop and nurture strong relationships with key accounts, serving as their trusted advisor and strategic partner
Understand clients' business objectives, challenges, and pain points to identify opportunities for upselling, cross-selling, and solution expansion
Collaborate with the team to develop and implement effective strategies for lead generation and conversion
Schedule appointments and demos for the team with qualified leads
Maintain accurate and up-to-date records of all lead interactions in the CRM system
Negotiate contract terms and pricing agreements, ensuring win-win outcomes for both the client and the company
Continuously learn about industry trends, competitors, and our products/services to effectively communicate their value proposition to potential customers
Collaborate with marketing and sales teams to optimize lead generation campaigns and strategies
Maintain accurate and up-to-date records of client interactions and sales activities in the CRM system. Requirements - Proven experience in a customer service role
Proficiency in outbound sales and sales calls
Ability to manage and execute lead generation campaigns
Excellent verbal and written communication skills
Strong problem-solving capabilities
Ability to handle customer complaints and provide appropriate solutions
Proficiency in using customer service software and databases
Ability to work in a fast-paced environment
Strong team player with a customer-oriented approach
High school diploma or equivalent; higher degree in a relevant discipline will be appreciated.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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