Sales Support & Order Processing Coordinator ( #146)

Sales Support & Order Processing Coordinator ( #146)

Astronics Subsidiary Astronics AES

Location Kirkland, WA

Description

JOB SUMMARY

The Sales Support & Order Processing Coordinator is responsible for assisting customers by providing processing orders, answering questions, and resolving customer problems and issues.

DUTIES & RESPONSIBILITIES

• Process sales orders for new parts from internal customers and sales staff

• Follow order from request or receipt of a new order through shipment, delivery

• Verify orders and data entry for accurate price, parts, requirements, and quantity

• Keep records for sales including: order status, shipping dates, availability, and back orders

• Maintain sales order log (electronic sales order files) and associated documents

• Work with other departments to resolve semi-routine customer order problems

• Responsible for specific process, territory, product, or customer

• Assist in training of less experienced employees

This position may require knowledge of SOX / 404 internal audit controls and related documentation

MINIMUM QUALIFICATIONS

Education/Experience:

• High school degree or equivalent

• 1 - 2 year of experience in the essential functions of the position

Competencies:

• Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Written Communication - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

ELIGIBILITY REQUIREMENTS

• As a US Department of Defense Contractor, Astronics is bound by International Traffic in Arms Regulations (ITAR). Must be a US Person under ITAR to be eligible.

• An offer of employment is contingent on successfully passing pre-employment background check and drug test which includes screening for the use of cannabis.

Salary is $21.93 - $29.67 per hour. Several job-related and non-discriminatory factors including but not limited to experience in comparable roles, skill sets, training, education, licensure or certifications, other qualifications, market conditions and business needs influence actual salary offered.

Astronics AES offers a competitive benefits package including:

Stay Healthy - Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity

Save for the Future - 401K & Employee Stock Purchase Plan

Find Balance - Employee Assistance Program, work/life balance culture

Time for You - Generous Paid Time Off, starting at 120 hours annually, plus 12 Paid Holidays per year

Position Requirements

See above

Full-Time/Part-Time Full-Time

About the Organization Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, military branches, completion centers, and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics.

We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority, and every day we honor this mission with quality, partnership, and energetic global vision.

EOE Statement Astronics is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

This position is currently accepting applications.