• Senior Solution Engineer

    Salesforce.com, Inc {"Country":"US","IsEmpty":false}

    Job #1805201597

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    Job Details

    What is a Consumer Goods Solution Engineer? Also known as a "Sales Engineer," or "Solutions Consultant," the Solution Engineer provides long term vision to customers and knows how to articulate how Salesforce, the #1 CRM, fuels digital transformation for our Consumer Goods customers/prospects. To accomplish this, a Solution Engineer has a foundation of strong business sense, executive discovery, presentation skills, and a comfort with going from high level strategic conversations to deep into the technology.

    The range of solutions and products that the Consumer Goods Enterprise solution engineer will cover include the entire breadth of the Salesforce portfolio, with an emphasis on Core CRM and Industry specific solutions for consumer goods and retail customers.

    Your Impact:

    • Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives

    • Build and present customized solutions and demonstrations focused on Salesforce CRM products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.

    • Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions

    • Orchestrate and project manage cross-functional solutions experts, and align them to the opportunity strategy

    • Develop and deliver the story of the customer experience aided by Salesforce technologies

    • Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge necessary to be effective in the position

    • Ability to travel based on territory alignment and region Recommended Experiences:

    • 5+ years of strong pre-sales/business development experience from a software vendor, systems integrator, or other consulting organization

    • A practitioner in a company (ideally with a Consumer Goods or Retail background) aligning technology to business outcomes

    • Strong experience as part of a team, sharing information and supporting team members when needed

    • Experience in the why, what, and how of innovation and transformation

    • Functional project management experience with a strong track record of driving simultaneous projects and multiple initiatives from concept to completion

    • Superior customer success attitude, solving for their challenges and goals and delivering the best experience possible

    • Knowledge of, or experience, with related applications, marketing technology systems, relational database, and web technology

    • Solid oral, written, presentation, collaboration, and interpersonal communication skills Additional Experiences:

    • Previous experience as a solution/sales engineer for a CRM company or similar technology

    • Prior experience with Salesforce

    • Basic programming experience in HTML and other web-based technologies

    • Salesforce Certifications

    For Colorado-based roles: Minimum annual salary of $ 71,400 . You may also be entitled to receive bonus, restricted stock units, and benefits.


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