• Technical Product Owner

    ConcentrixNashville, TN 37230

    Job #2683506432

  • Job Title

    Technical Product Owner

    Job Description

    Most critical

    Creation of user stories which a primary part of the position. Work with the product manager and priorities and to ensure user story definition is accurate.

    • Seek direct end user feedback to identify and define product requirements and enhancements. Synthesize the information into clear recommendations to support the development of innovative and user-centered solutions

    • Work with broader internal teams to gather specific project requirements and implement them using the agile development methodologies

    • Participate in the agile ceremonies and help constantly raise the bar of the team

    • Relentlessly put customer and Frontline needs first by providing Always On systems

    • Proficient in Jira

    • Provide clear direction to engineers

    • Lead and assist with development, testing, migrations, production cutovers and application onboarding

    • Support industry standards, regulatory compliance, and customer business requirements

    • Stay current with industry trends and how they might impact tools, training, and support of existing and potential customers

    • Works cross-functionally with business teams to help resolve pain points and reduce manual work

    • Continuously improve the product features and performance

    Minimum Requirements

    • Bachelor's degree in Computer Science or related field

    • Minimum 4 years of Technical Product Owner Experience or equivalent

    • Able to create Swagger diagrams to describe API requirements

    • Able to translate frontline experiences into technical requirements

    • Solid knowledge of middle layer and back-end system integration

    • Experience and knowledge working with frontline users and platforms

    • Ability to translate high technical solutions/problems to audiences at varying technical levels.

    • Strong ability to prepare and present technical documentation

    • Experience working with API/UI preferred

    • Experience working with teams that support frontline experiences

    • Experience working with teams that work directly with business partners

    • Experience working with commerce/selling experience preferred

    #ConcentrixCatalyst

    Location

    USA, KS, Work-at-Home

    Language Requirements

    Time Type

    Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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