Customer Engagement: How Well Do You Know Your Audience?

The results of our 2017 State of Engagement Report are in, and there’s good news and bad news. I’ll lead with the positive: 98% of marketers have customer engagement strategies. 82% believe they have a deep understanding of their audience. What that says is that our customers want to be engaged by brands in meaningful […] The post Customer Engagement: How Well Do You Know Your Audience? appeared first on Marketo Marketing Blog - Best Practices and Thought Leadership....