Director, Leasing, Service & Solutions Sales

Director, Leasing, Service & Solutions Sales

Location

Greensboro, NC, US, 27409

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

As the Director of Leasing, Service & Solutions Sales you will provide a Truck Leasing member network that is able to promote superior sales and service to the ultimate lease/rental customer and the Company. Develop and execute support member programs that provide value-added services to member companies. Build the necessary processes and systems to support profitable growth of the service contracts and solutions portfolio. You will also lead and coach the services and solutions team to superior business and personal performance. Lead the development of the four pillars of services and solutions including Safety, Uptime, Productivity and Maintenance to full commercialization.

Key Responsibilities/Accountabilities

• Collaborate with brand sales organizations to produce a sales strategy that will deliver a sustainable competitive advantage for leasing members within the lease/rental industry channel.

• Drive customer and business success in the area of services and solutions by involving customers, dealers and internal stakeholders to fully develop and commercialize our offer.

• Drive performance goals and benchmarks for both leasing and services and solutions.

• Co-Chair the member advisor council to represent the leasing member network.

• Maintain executive level board of directors' seat with TRALA organization.

• Participate in global work teams focused on rental, lease, finance process, and services and solutions performance utilizing Volvo production systems VPS to implement best practices in the NA market.

• Improve customer satisfaction through the continual development of member network and management of member lease/rental branding, legal, financial, and performance issues.

• Coordinate and support member/dealer optimization efforts.

• Oversee member performance and financial analysis to identify risks and opportunities within the North American dealer network.

• Provide new members with new dealer operational support with personnel that have expertise in lease sales, rental, contract maintenance, marketing, brand, finance, and physical operations.

• Develop others through coaching, feedback, exposure, and stretch assignments.

Who are you?

Critical Competencies

• Teamwork

• Customer Focus

• Leadership

• Employee Development

• Change Facilitation

• Interpersonal Influence

• Analytical Skills

• Planning and Organization

• Creativity/Innovation

• Resource Management

• Problem Solving/Decision Making

• Technical/Functional Expertise

• Forward Thinking

• Managing Diversity

• Strategic Visionary

• Delegation

• Facilitation Skills

• Dependability/Reliability

• Negotiation Skills

• Strategic Planning Expertise

Essential Educational and/or Training Qualifications and Certificates

• Bachelor's degree in accounting, business, or finance - MBA preferred.

Preferred Experience and Knowledge

• In depth knowledge of truck leasing and rental operations - 10+ years minimum.

• Financial analysis of dealership and leasing accounting - 10+ years minimum.

Other Requirements

• Frequent travel

What's in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.

• Generous paid time off including paid caregiver and parental leave policies.

• Competitive matching retirement savings plans.

• Working environment where your safety, health and wellbeing come first.

• Focus on professional and personal development through Volvo Group University.

• Programs that make today's challenging reality of combining work and personal life easier.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group's leading brands and entities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Mack Trucks is part of Volvo Group. Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as "The American Truck You Can Count On," thanks to our durable, reliable and application-driven vehicles that get the job done. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Job Category: Sales & Services

Organization: Mack Trucks

Travel Required: Occasional Travel

Requisition ID: 9371

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Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Nearest Major Market: Greensboro